Terms of use

Please read the Terms of Use (Terms) below carefully before using iCanADAPT as the use of iCanADAPT requires acceptance of these Terms. Do not use iCanADAPT if You do not agree with these Terms.

About iCanADAPT

iCanADAPT is owned and operated by the University of Sydney (ABN 15 211 513 464) through its Psycho-Oncology Co-operative Research Group (PoCoG). The development of iCanADAPT has been undertaken with funding provided by the Cancer Institute of New South Wales (Grant ID 14/TPG/1-02).

iCanADAPT delivers an online program to assist adults aged 18 years and older to manage depression and/or anxiety related to cancer. iCanADAPT provides people with the skills to self-manage their anxiety and depression through illustrated lessons, progress trackers, and additional resources.

iCanADAPT Early is for people with early stage cancer. Early stage cancer is usually a small cancer or tumour that has not spread to other parts of the body. It may also be called localised cancer.

iCanADAPT Advanced is for people with advanced stage cancer. Advanced stage cancer is when cancer has spread from its original site or has come back. It may also be called secondary, metastatic or progressive cancer.


iCanADAPT is not intended as a substitute for professional advice. The diagnosis and treatment of a clinical condition can only be undertaken in-person by a qualified healthcare professional. You should always seek the advice of a qualified healthcare professional with any questions you have regarding Your health or a medical condition.

If You:

(a) require urgent medical attention;

(b) are at risk of harming Yourself or someone else; or

(c) are unsure about the suitability of iCanADAPT, or its contents, for your condition,

You must seek the advice of a qualified medical professional. You may view crisis and emergency information HERE.


A clinical psychologist employed by the University of Sydney will monitor your progress. The clinical psychologist may contact you via phone and/or email to review your progress, conduct a risk assessment and/or to make a recommendation for further assessment by your cancer specialist or other qualified health professional. The clinical psychologist at the University of Sydney will not provide any therapeutic services to you in person, over the telephone or via email.

If You have been referred to iCanADAPT by your cancer specialist, You acknowledge and agree that:

(a) the clinical psychologist at the University of Sydney will monitor your progress through the course; and

(b) the clinical psychologist may contact your cancer specialist or cancer service or crisis and emergency services if it is deemed that you may benefit from more support; and

(c) You may be contacted by the iCanADAPT team.

If You have chosen to use iCanADAPT without a documented referral from your cancer specialist, You acknowledge and agree that:

(a) You must provide the contact details of your cancer specialist; and

(b) Your cancer specialist or cancer service or crisis and emergency services may be contacted if it is deemed that you may benefit from more support; and

(c) You may be contacted by the iCanADAPT team.

Acceptance of Terms

Your agreement with the Terms of Use upon registration is your binding acceptance of these Terms. The Terms may be amended from time to time and you will be deemed to have accepted any amendments once those amendments have been published on iCanADAPT’s website. If the new Terms substantially affect your use of iCanADAPT, You may terminate your use of iCanADAPT via email to pocog.icanadapt@sydney.edu.au but such termination shall not entitle you to any refunds of any payments that may have been made for use of iCanADAPT.

Information and Content

Information and Material made available on and through iCanADAPT is for general information purposes only and is not intended as a substitute for professional advice. Information on iCanADAPT is generic, and not necessarily relevant to your particular situation. You must always seek personal medical advice and not delay seeking medical advice because of information on iCanADAPT. You should not use information or Material on iCanADAPT to diagnose or treat anxiety/depression or any other medical condition and you should not ignore medical advice from a qualified health professional.

No warranty

We do not warrant that the Material contained in iCanADAPT is accurate, current or complete. To the maximum extent permitted by law, We provide the Material on iCanADAPT on an as is basis, without warranties of any kind, either express or implied. In particular, We do not warrant that the Material is fit for any particular purpose. Where any legislation implies any term, representation or warranty and that legislation prohibits exclusion of that term, then that term is included in these terms but to the extent permitted by that legislation, Our liability for any breach of that term is limited to supplying the Material or products or services again.

Opinions not those of the University

The Material on iCanADAPT may include views and opinions of third parties which are personal to the individuals providing such opinions and do not necessarily reflect Our views.

No warranty re downloads and links

Links and frames connecting iCanADAPT with other websites are for convenience only and do not necessarily mean that We are associated with, endorse, recommend or approve those other websites, their content, their operators or any associated organisation, product or service. We do not warrant the accuracy of any hypertext links provided on iCanADAPT, nor the suitability or accuracy of any content accessible via those links. Use or reliance on the content of those websites is at Your own risk.

We do not represent or warrant that any files displayed or available for downloading through iCanADAPT, or through any Third Party website, are free from viruses or other defects. You assume all responsibility for any loss or damage resulting directly or indirectly from access to or use of those files. Neither We nor our content providers shall be liable for any direct, indirect, or consequential losses arising from the use of iCanADAPT or an inability to use iCanADAPT.


The website iCanADAPT Programs (Website) has been developed and is owned by the University of Sydney. You acknowledge that the Website contains text, images, audio and video, information, graphics, software, and other material owned by the University of Sydney and by various third parties and links to other Websites (Material). You acknowledge that the Website and any Material contained in the Website are protected by Australian laws, including Australian intellectual property laws, including but not limited to copyright and trademark law, through international treaties and applicable law in other countries. In accessing the Website and using the Material You agree to comply with all applicable laws, including complying with any copyright notices or conditions contained in any Material available on or accessed through the Website. You agree to comply with any copyright notices or conditions contained in any Material available on or accessed through the Website. All rights in the Website and the Materials are reserved. Requests for permission to reproduce any part of the Materials should be directed to copyright@sydney.edu.au or by completing the online query form.

Permitted use

You agree to Use the Material for your own personal, non-commercial use. Unless otherwise stated, We grant You a non-exclusive license to download and view the Material electronically via the internet or print one copy of an article for yourself or on behalf of another person, provided that You include any copyright notices which are contained in such Material.

In using iCanADAPT, You agree not to:

  • use iCanADAPT other than in accordance with these Terms;
  • hinder the operation of iCanADAPT;
  • breach any laws or infringe the Intellectual Property Rights of a third party;
  • upload, post, transmit, share, store or otherwise make available any content that
    • is obscene, indecent, or pornographic; or
    • that threatens, is defamatory, abusive, harassing, discriminatory or which deters any person from using iCanADAPT,
    • is fraudulent, or
    • breaches any law;
  • decipher, decompile, disassemble, or reverse engineer any of the software on iCanADAPT;
  • use any robot, spider, or similar mechanism to retrieve or index any portion of iCanADAPT;
  • modify, adapt or translate any portion of iCanADAPT;
  • knowingly transmit any viruses, worms, defects, trojan horses or similar malicious code to iCanADAPT;
  • use iCanADAPT in the course of engaging in illegal conduct or violate the security of any computer or other network;
  • use another person’s details without their permission or impersonate another person when using iCanADAPT;
  • share Your password;
  • create accounts by automated means or under false pretenses;
  • remove any copyright, trade mark or other proprietary rights notices contained in or on iCanADAPT;
  • breach the Intellectual Property Rights of a third party,

We accept no liability for any loss or damage that You may suffer as a consequence of any such information being posted. You agree to indemnify Us in respect of any loss or damage that We may incur as a result of Your breach of these conditions.

Compliance with Third Party Website Terms

If You download material from a Third Party website linked to iCanADAPT, You agree to comply with the terms and conditions published on those Third Party websites and You hereby indemnify Us in respect of all losses, costs and damages We may suffer arising from or in connection with any non-compliance by You.

Privacy and Security

Personal information you enter into iCanADAPT is governed by the iCanADAPT Privacy Statement. Use of iCanADAPT implies your acceptance of the terms of the iCanADAPT Privacy Statement.

As a user of iCanADAPT, You are responsible for ensuring Your username, password and other sensitive information remains confidential to ensure no unauthorised access to Your account. Your account should not be accessed by anyone other than you as all activity within iCanADAPT under your account is your sole responsibility. In the event of unauthorised use of your account You must inform Us immediately by email to pocog.icanadapt@sydney.edu.au. You also agree not to intentionally distribute viruses or any other technologies that may damage iCanADAPT or the interests or property of iCanADAPT’s users.

Should your account be disabled You agree not to create another account and will not provide any false information. We are not responsible for any loss or damage to You or to any third party incurred as a result of any unauthorized access and/or use of Your account, or otherwise.

Collection of personal and other information

We may collect personal information and other data about you from your computer as you browse or otherwise interact with iCanADAPT. The various mechanisms used include server logs, proxy logs, and cookies. A cookie is a package of data which a website requests be stored temporarily on your computer (or in memory) to identify you as a visitor to iCanADAPT. You can choose to disallow cookies by changing settings on your web browser. However, if you reject all cookies You may not be able to use some of the features on iCanADAPT.

The information collected by these various mechanisms includes:

  • the IP (Internet Protocol) address of the machine which has accessed iCanADAPT;

  • the dates and times of each interaction on iCanADAPT;

  • the pages accessed and documents downloaded;

  • sometimes, the previous site visited and the type of browser used.

Cookies may also store the following information: session (numbered key) and duration. A numbered key is a unique server-generated number used to identify the current session. The session key can be linked back to your unique identifier.

If You use your username and password or email to access certain features on iCanADAPT, Your unique identifier may be collected to verify your identity. Unique identifiers are also used to store information about your preferences, to enable the dynamic display of iCanADAPT according to your preferences when you return.

We use the data collected for statistical and business purposes such as diagnosing a fault and improving our services. Information which is collected may be published as aggregated (de-identified) information to assist with improving the services offered by Us through iCanADAPT.

We may use and disclose your Personal Information as follows:

  • Provide customer support and to support and improve iCanADAPT.

  • To communicate with You about your account with Us for informational purposes.

  • Enforce compliance with the Terms and applicable law.

  • Protect Our rights as well as those of third parties.

  • Meet legal requirements such as complying with a court order and to prosecute and defend a court, arbitration, or similar proceeding.

Storage and security of information

Information automatically collected by Us through iCanADAPT is held primarily by Us but We also use third party service providers to store information in their systems. We have in place security measures based on a risk assessment process to protect against the loss, misuse, and alteration of the information. We also encrypt some information.

Information held about you, or You add or amend on iCanADAPT is protected by login access. You must ensure that your password is not disclosed or made available to others.

Our technical staff are able to access the logs created by servers for the purposes of collecting statistics, dealing with faults and improving the services offered by iCanADAPT.

Use and disclosure

Information collected by Us through automated mechanisms will only be used for the purpose for which it was collected in accordance with these Terms. We may provide your personal information to businesses both in Australia and overseas that assist Us to manage iCanADAPT and your use of iCanADAPT (Service Providers). Use by Service Providers of your personal information is limited to purposes which enable your use of iCanADAPT. Your personal information may be used by those Service Providers in Australia and overseas to enable or improve the provision of services to Us. You hereby consent to such use of your personal information.

We will not disclose information concerning You other than to our Service Providers, except with your consent, or where required or authorised by law. Personal information collected through iCanADAPT and which is no longer required by Us, nor required by law to be retained, will be destroyed in accordance with applicable laws.

Access to and correction of personal information

You have a right to request access to, and correction of, Your personal information held by the University. Full details are set out in the University's Privacy Management Plan. The University’s privacy website includes forms to seek access and correct personal information. If you require more information about privacy in the University, please contact the University’s Privacy Officer. If you wish to make a complaint about the way the University has handled Your personal information, please contact the University’s Privacy Officer. You are able to make a formal complaint under the Privacy Legislation.


To the maximum extent permitted by law, You assume full responsibility for any loss that results from your use of iCanADAPT and any printing or downloads from iCanADAPT. We are not liable for any loss, claim, expense or injury or any damages, whether direct or indirect special or consequential (including loss of profits) under any circumstances, even if they are based on negligence or We have been advised of the possibility of those damages.


You agree to indemnify and hold Us harmless from and against any and all claims, liability, losses, costs and expenses (including solicitor’s fees on a solicitor own client basis) incurred by Us [or any third parties claiming through Us] in connection with any use or alleged use of iCanADAPT by you or through the Use of your password by any person, whether or not You authorised the use by that person.

Communications from iCanADAPT

The Portal distributes specific communications such as technical service announcements, administrative messages, screening questions, referral and treatment outcome documentation via Portal notifications, email, SMS or post to registered users. We assume all communications sent to Your registered contact information (email, address, mobile number, phone number) recorded in the Portal have been received. Communications containing personal health information will only be disclosed to the health care team directly involved with Your care and information in accordance with Australian privacy standards (Privacy Act 1988 (Cth)).

Account Suspension

In the event of any suspicion that the safety and integrity of your account has been compromised by a third party, extended periods of inactivity, requests by law enforcement or other government agencies or if You have violated these Terms, your account may be suspended by Us without notice. Prior to suspension of your account a notification will be sent to your registered email and you will have 30 days in which to raise any objections via email to pocog.icanadapt@sydney.edu.au to such suspension and/or request reinstatement. You may request your account be suspended at any time, which will cease access to and communications from iCanADAPT.

Technical Support

If you need any technical assistance with iCanADAPT you can contact Us on (02) 8627 5222 between 9am – 5pm AEST Monday to Friday (excluding public holidays). Our technical support team will not provide medical advice or information.


The following words have the defined meaning in these Terms:

We Us and Our means The University of Sydney

You and Your means the person using iCanADAPT.

Intellectual Property Rights means all registered and unregistered rights in relation to present and future copyright, trademarks, designs, know-how, patents, confidential information and all other intellectual property as defined in article 2 of the Convention establishing the World Intellectual Property Organisation 1967.

Third Party website means a website which is not under the control of The University of Sydney but which links to iCanADAPT.


The University of Sydney is committed to keeping iCanADAPT working properly and the community safe. Please report problems, offensive content and policy breaches via the iCanADAPT contact page located within the site.

If you have any questions or concerns regarding this agreement, please contact Us at pocog.icanadapt@sydney.edu.au.